Privacy Policy

Privacy Policy

Last Updated: April 20, 2026

Glass House Window Cleaning & Seasonal Services LLC ("Glass House," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Business Information Glass House Window Cleaning & Seasonal Services LLC 14742 Austin St NE, Ham Lake, MN 55304 Phone: (612) 294-8796 Email: Contact@GlassHouseWC.com

Information We Collect

We collect the following information when you request a quote, book a service, or contact us:

Your name, phone number, email address, and service address. We may also collect property details relevant to providing an accurate quote, such as home square footage, number of windows, number of stories, and access instructions.

We collect this information when you submit a form on our website, text or call our business phone number, email us directly, or communicate with us through social media.

Our website may automatically collect technical data such as your IP address, browser type, device type, and pages visited. This data is collected through Wix's built-in analytics and is used solely to improve our website experience.

How We Use Your Information

We use the information we collect to provide and schedule our exterior cleaning services, send you quotes, appointment confirmations, and service updates via SMS and email, follow up on service inquiries, send post-service communications including review requests, contact you about seasonal service opportunities you may be interested in, improve our services and customer experience, and comply with legal and tax obligations.

Text Messaging

If you provide your phone number, you consent to receive text messages from Glass House related to your service inquiry, appointment updates, quotes, follow-ups, and occasional service reminders. Message and data rates may apply. Message frequency varies based on your service activity. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with service providers that help us operate our business, such as our website platform (Wix), payment processors, and communication tools (Twilio for SMS), and when required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is hosted on Wix, which employs industry-standard security measures. API keys and credentials used in our business systems are stored in secure, encrypted environments.

Your Rights

You may request to review, update, or delete your personal information at any time by contacting us at Contact@GlassHouseWC.com or (612) 294-8796. If you are a Minnesota resident, you may have additional rights under applicable state privacy laws.

Cookies

Our website uses cookies through the Wix platform to provide basic functionality and analytics. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at: Glass House Window Cleaning & Seasonal Services LLC 14742 Austin St NE, Ham Lake, MN 55304 (612) 294-8796 Contact@GlassHouseWC.com